Terms and Conditions For Weekend Delivery (ABN 19 670 225 457)
Please Note The Terms and Conditions mentioned below are general in nature and additional Terms And Conditions can be added to the specific freight or account and the client will be advised accordingly.
Glossary:
In the following Terms and Conditions, a few acronyms have been used.
WD refers to the Weekend Delivery.
Client, sender, or customer refers to a person or company, which has given freight to the Weekend Delivery.
Freight, Cargo or Carton refers to an item given to Weekend Delivery fo deliver.
Guarantee And Indemnity
Weekend Delivery delivers the item over the weekend, public holidays, and other days as agreed with the client. We do our best to deliver the item on the weekend, but we don’t guarantee the same due to various factors.
We will take responsibility for the following failures:-
If we are unable to deliver an item due to workload, break-down of the vehicle, or non-availability of a driver then we will attempt to deliver the item over the following week at no extra cost if the item is in WD possession.
WD won’t take any responsibility for reasons such as client not at home or incorrect delivery address.
Insurance
Please note Weekend Delivery provide insurance to once off client/Individual client on request. Please refer to our insurance policy.
For Business customer please contact the team on email below.
If you have any question regarding insurance, please contact support@weekenddelivery.com.au
Proof Of Delivery
As a standard procedure, WD will ask for the receiver’s signature at the time of delivery. However, we will not obtain the signature in special circumstances including a medical condition, a pandemic, or adverse weather.
If the sender has given Authority To Leave then no signature will be captured.
Payment
All freight needs to be prepaid until prior arrangements have been made. Any additional cost such as packaging or any other needs to be paid before the delivery.
Any delay in payment may lead to delay in delivery. WD is not responsible for any delay in delivery because of non-payment.
Any Legal cost incurred to the recovery of payment has to be paid by the client.
Futile Pick-Up
The client will be charged as per the surcharge schedule in case we attempt to collect the consignment and find no one to hand over the item.
No Receiver And No Authority to Leave (ATL)
All the freight is ATL if safe to do so and until advised.
If WD found no one to receive the item at the address provided then the WD Driver will drop the item at a safe location. If there is no safe place then the item will be brought back to the depot and a re-delivery charge will be applied as per schedule.
Please note even if ATL instructions are provided, it won’t be actioned if the WD driver found it to be unsafe.
